Mount AutoEquip Services Pty Ltd - Australia's Number One Automotive Scan Tool and specialist diagnostic equipment supplier to OEM and the Aftermarket.
Mount AutoEquip Services offers product service, after sales service and on-going product technical support for diagnostic equipment to suit cars, 4wd's, vans and trucks.
The guys at Mount Auto were online but their ordering system was done offline. They needed to make sales of units online to free up time for them to focus on other areas of their business.
Each customer needed to request products through their website and the order was done manually. This was due to not having a shopping cart but also because they needed to validate whether their clients were ordering the correct software to match their current hardware.
Shopping Cart Content Management System using Open Cart including a payment gateway with merchant facility, shipping module and shopping cart tab manager. This both automates and streamlines processes that may otherwise lead to a decrease in conversions from leads to sales.
Members Area – Serial number system for previous clients to register and streamline the software update process. In order to do this we needed to catalogue all of Mount Auto Equip's client database and assign serial numbers to each client. They could then ascertain who had bought what. From there the system knows which software updates they needed. This then ensures both new and old clients would get the right software for their hardware. This was difficult but Mount Auto Equip saw the value in making their customers happy.